FAQs

Answer’s to your Questions

 

 

General Questions

We cater all different events. Weddings, birthday parties, family reunions, customer/employee appreciation. You dream it, we'll cater it.

We simply pull up to your location and get to work. Your guest can walk up to the truck, order what they want from the pre-arranged menu, and you get to relax knowing your guest are getting a hot, fresh, cooked to order meal.

The sooner you book, the better. We often get inquiries for multiple events on the same day. Even if you have received an estimate, your date is not secured and booking is not guaranteed until the deposit has been paid.

Sometimes. This depends on our availability and if we can get the product. View our calendar first. If we have an event, and it doesn’t say “catering” we may be available. If our calendar says catering all day or catering during the time you are looking to book us, we are not available. Contact us immediately for last minute inquiries.

The truck is booked for two hours.

Unfortunately, no. In order to offer exceptional service, expedite food, and limit waste, we need to offer a smaller menu. We've created menu's designed specifically for catering purposes.

Service Q's

We typically arrive one hour prior to the start of service.

We need an area designated to park. Please check our measurements and contact Vinnie at 407-346-8670 if you have any questions or concerns over parking.

Yes. We need to allow for one hour to prep and one hour to close. We wish we could pull up and start serving and shut down and drive away, but it's not that simple.

We provide the product the food is served on/in, napkins, ketchup, mustard, and a trash can. Due to health safety codes, ketchup and mustard must stay inside the truck. If you would like ketchup and mustard for your tables, we can provide this for an extra fee. Any other condiments and/or utensils is the responsibility of the host.

You select the menu you think your guest will enjoy the most. On the day of your event, your guest can simply walk up to the truck and choose any of the options from the menu they would like to have.

We leave this up to the host, our client. If you do not want to limit your guest, your guest can keep ordering as much as they want. We will tally up the total at the end and add any overages to your invoice. If you would like to limit your guest and not allow for overages, we will try our best to accommodate this. If you are strict on not allowing overages, we highly suggest giving your guest tickets to redeem. Unfortunately, without a ticket system, we can not guarantee there will be no overages.

Money Talk

Yes. Minimum's vary based on the day of the week and time of day. Lunch service minimum starts at $650+ and dinner starts at $1000+.

Distance fee's apply if you are out of the central Orlando area. Price varies.

If you book directly with us, service fees do not apply. Book direct and save!

A $250 non-refundable deposit is due immediately to secure the date. The deposit is deducted from your final invoice and is not an additional fee.

The total invoice is to be paid 15 days prior to the event. Any overages will be tallied up at the end of service and is due at the conclusion of the event.

Overage fees apply when you have gone over your invoice total. For example, if your invoice was for 55 orders and we served 60 orders, there will be an overage fee of 5 orders. Price per person overage is stated on each invoice.

Yes. Each additional hour is billed at $100 per hour. Each additional 1/2 is billed at $75 per 1/2 hour. Example: You need us for 3.5 hours, there will be an additional fee of $175.

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